ERB ONEAbout
Ryan Erb
Systems Engineer & Problem Solver. Designer, creative thinker, and builder across network, software, hardware, security, and AI since 1996.
ERB One is not an MSP and not a replacement for anyone's IT department. It's a senior engineer brought in alongside an existing team when a problem has outlasted everyone else's ability to fix it.
Ryan sees network, software, hardware, and process as one system, which is why he finds what others miss. The Wi-Fi that drops in one wing is a switching problem. The "software bug" is a firewall rule. The compliance gap closes with a small piece of hardware that didn't exist until he built it.
He also builds and runs his own products, including ioJump, a browser-based remote IT operations platform, and LakeMonster.com. The same engineering goes into client work.
Based in Utah; works remote and onsite. Fixed-scope engagements, or a monthly senior-engineer-on-call retainer for teams that want him a phone call away.
- Since 1996Networks, software, hardware, security, AI
- UtahRemote and onsite
- Engineer-to-engineerPlain-spoken, documented, done
Who calls
- IT managers with a problem that has outlived their vendors' patience
- MSPs who need a senior engineer for the one ticket that won't close
- Bank presidents, contractor CEOs, and hotel GMs who already have IT people and are stuck on something specific
Who doesn't
- Anyone shopping for a help desk. We work with yours, not instead of it.
Sound like your situation?
Describe the problem. We'll tell you up front whether we can solve it, and what it would take.
Describe Your Problem