Door 04 of 05

Custom Software & Hardware

When the product doesn't exist, we build it. Software, firmware, and the hardware it runs on, engineered as one system and handed over with source and documentation.

Purpose-built, documented, handed over.

Sound familiar?

  • You need equipment in the field monitored or remotely disabled and no product does exactly that
  • A camera system should be detecting something specific, and the vendor's "AI" doesn't
  • A manual process runs on a spreadsheet and one person's memory
  • Two systems that must talk to each other have no integration and never will from their vendors
  • Monitoring and configuration for a fleet of devices is done by hand, one at a time

What we do

  • Go agents and services, web platforms, and Windows agents
  • Cellular and LoRa devices for monitoring, control, and remote disable
  • Camera and AI detection systems, from the lens to the alert
  • Configuration and monitoring tools for fleets of devices
  • Integrations between systems whose vendors won't build them
  • Source code, schematics, and documentation delivered to you
  • Proof we ship: ioJump.com, our own remote IT operations platform, and LakeMonster.com were built this way

Relevant build

Proof it's been done before.

Built from nothing · Product / SaaS / Remote operations

ioJump.com

A browser-based remote IT operations platform: video support, unattended access to Windows, Mac, and Ubuntu, network discovery and monitoring, and a web terminal, all in one tab with no installs for the person being helped. One cross-platform agent, one dashboard, built and run by ERB One.

Mission control for IT, in one browser tab.
SaaSCross-platform agentVideoNetwork monitoring

A monitoring and remote-disable device that didn't exist

Problem
Equipment in the field needed to be monitored and, when necessary, disabled remotely. No product on the market did exactly that.
What we found
The requirement was simple enough to build directly: a custom cellular device with monitoring and remote disable, designed from the board up.
Result
Purpose-built hardware in service, with the design and documentation handed over.

All builds and case blocks →

Behind door 04?

Describe the problem. We'll tell you up front whether we can solve it.

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